Operational & Account Management

Operational & Account Management

### Q: How do I schedule a meeting with my account manager?

**A:**  

To schedule a meeting with your Account Manager, please fill out our scheduling request form: https://forms.zohopublic.com/ciwebgroup/form/NewsletterSignUpCustomerstoAMs/formperma/yZEXL-XQdfOQ6aX4qdcbZvo1mt8pQBfWjZepEQcRmXg. Simply complete the form with your preferred dates, and your Account Manager will reach out to confirm the meeting time. This ensures we can provide you with dedicated, personalized support. If you need immediate assistance or prefer to schedule by phone, feel free to call us at 877-839-1122. For website updates, technical support, or other assistance, you can also reach out to our Helpdesk at help@ciwebgroup.com
Our Helpdesk team is here to handle your requests quickly and ensure your experience is smooth and hassle-free. We look forward to helping you achieve your goals!


### Q: Account Management

**A:**  

Thank you for reaching out! We'd be happy to connect you with your Account Manager to discuss your needs and provide any support you require. To schedule a meeting, please complete our request form here: https://forms.zohopublic.com/ciwebgroup/form/NewsletterSignUpCustomerstoAMs/formperma/yZEXL-XQdfOQ6aX4qdcbZvo1mt8pQBfWjZepEQcRmXg. Once submitted, your Account Manager will reach out to confirm the meeting. If you need any immediate assistance, feel free to call us at 877-839-1122 or email help@ciwebgroup.com
We look forward to assisting you!



### Q: Do you have a long-term contract?

**A:**  

No, we do not require a long-term contract. We believe in earning our clients' business every month through results and exceptional service. Our approach is fully transparent, allowing clients to maintain ownership of their assets with the flexibility to adjust or pivot strategies as needed. We're committed to delivering value without locking you into lengthy commitments, so you have the freedom to stay with us because it’s the best choice for your business growth.


### Q: Can you offer us exclusivity?

**A:**  

Thank you for your interest in working with us! Currently, we don’t offer exclusive market rights, as we believe every client deserves our full commitment to delivering high-quality work and results. Instead, we tailor each strategy specifically to the unique needs, goals, and characteristics of your business. This approach allows us to focus on helping you stand out in your market by leveraging best practices in branding, digital marketing, and SEO, ensuring that your success is never dependent on exclusivity but rather on the strength and precision of your customized strategy.


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