Why we don't use CPanel or FTP - Also why we don't want clients uploading anything to our servers.
We have been doing this since WordPress was at 1% market share and want to use our experience to accomplish your mission!
Let us know (1) what plugins you are wanting installed and (2) what goal you are trying to reach, and we will install on our staging server and run compatibility tests on the plugins to ensure there are no conflicts with other 3rd party software.
We work for you, and would love to use our experience and proprietary code base to make additional recommendations pertaining to which plugins can be used to accomplish your goals, especially since we have both premium plugin licenses and proprietary plugins that can help too! We are not the typical "yes man / ma'am" low level support you might be use to.
To guarantee our level of service, it's our policy to proxy to control systems that have the potential of a negative impact on your website and/or marketing efforts. Accountability is key when it comes to producing results for our customers, and we take it very seriously.
Regarding FTP and cPanel access: We do not use them. Our servers are managed at WPEngine, and we follow Best Practices and code repositories to push/pull to staging servers. Read more info about it here:
Exploits for cPanel (last one was last month): https://www.cvedetails.com/vulnerability-list/vendor_id-1766/Cpanel.html
FTP Access is unencrypted and insecure: https://www.ssh.com/ssh/ftp/server
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